This Privacy Policy explains how Evans Digital Solutions, LLC ("Evans Digital Solutions," "we," "us," or "our") collects, uses, and protects information when you visit our website or contact us about our IT, hosting, and consulting services. By using this site, you agree to the practices described below.
Evans Digital Solutions, LLC is a managed IT services provider based in Elizabethton, Tennessee (Carter County), serving small businesses across Northeast Tennessee. Throughout this policy, "Service" refers to this website and any related contact forms, email correspondence, or phone/text communications you have with us.
We collect information in two ways: information you give us directly, and information collected automatically as you browse.
When you submit our contact form or otherwise reach out to us, we may collect:
Like most websites, our site automatically logs basic technical information when you visit, such as your browser type, general device information, the pages you view, how you arrived at our site, and the date and time of your visit. This information helps us understand how the site is used and keep it running smoothly.
We use Google Tag Manager and Google Analytics to understand how visitors use our website — for example, which pages are viewed most often and how visitors found us. These tools use cookies and similar technologies to collect information such as your IP address, device and browser type, pages visited, and time spent on the site. This information is aggregated and used to help us improve our website; we do not use it to individually identify you.
Google may process this data in accordance with its own privacy policy, available at policies.google.com/privacy. You can opt out of Google Analytics tracking across all websites by installing the Google Analytics Opt-out Browser Add-on, or you can block cookies generally through your browser settings. Blocking cookies may affect how some parts of our site function.
We use the information we collect to:
We do not sell your personal information, and we do not share it with third parties for their own marketing purposes.
We may share information with trusted service providers who help us operate our business — for example, our website form provider, hosting infrastructure, email service, and Google Analytics/Tag Manager for site analytics — solely to help deliver and improve our services to you. These providers are only permitted to use your information as needed to perform those services on our behalf. We may also disclose information if required by law, to protect our legal rights, or in connection with a sale or transfer of the business.
Any phone number or opt-in consent you provide specifically for text message communication is used only by Evans Digital Solutions, LLC for that purpose, and is not shared with third parties for marketing purposes. See our SMS Terms of Use for details.
We keep the information you provide for as long as reasonably necessary to respond to your inquiry, deliver services, maintain business records, and comply with legal or tax obligations. If you'd like us to delete information we hold about you, contact us and we'll do so unless we're required to retain it for legal reasons.
You can ask us at any time to access, correct, or delete the personal information we hold about you by contacting us using the information below. If you've opted in to text messages, you can opt out at any time by replying STOP to any message.
We take reasonable steps to protect the information you share with us. However, no method of transmission over the internet or electronic storage is completely secure, and we can't guarantee absolute security.
Our services are intended for business owners and adults, and our website is not directed at children. We do not knowingly collect personal information from anyone under 13. If you believe a child has provided us with personal information, please contact us and we will remove it.
Our site may contain links to third-party websites that are not operated by us. We aren't responsible for the content or privacy practices of those sites, and we encourage you to review their policies separately.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this page periodically.
If you have questions about this Privacy Policy or how we handle your information, contact us at:
Evans Digital Solutions, LLC
Elizabethton, TN (Carter County)
Email: info@evansdigitalsolutions.com
Phone: (423) 957-5880